Effective Date: 09/14/2024

Sparkly Spaces (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit or use our website, services, or interact with us in any other way.

1. Information We Collect

We collect both personal and non-personal information to improve our services and your experience with Sparkly Spaces. This may include:

• Personal Information: Name, email address, phone number, mailing address, payment information, and other details you provide when booking services, contacting us, or filling out forms.
• Non-Personal Information: Browser type, device information, IP address, and usage data gathered automatically when you visit our website.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide and manage our cleaning services.
• To process payments and send booking confirmations.
• To communicate with you regarding appointments, promotions, or customer support.
• To improve our website and services based on customer feedback.
• To comply with legal obligations.

3. Sharing Your Information

Third Parties that Help Provide the Messaging Service:

• We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

Additional Disclosures:

• We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• We may disclose information if required to do so by law, or if we believe it is necessary to protect our rights, privacy, or safety, or to respond to government or legal requests.

4. Data Security

We take the protection of your data seriously. We implement security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and gather data on how visitors use our site. You can adjust your browser settings to refuse cookies, but this may limit certain features of the site.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of receiving promotional communications.
• Request that we restrict the use of your personal data.

To exercise these rights, please contact us at privacy@sparklyspaces.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites, and we encourage you to read their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: info@sparklyspaces.com

Thank you for choosing Sparkly Spaces. Your privacy matters to us.