Welcome to Sparkly Spaces! By using our services, you agree to the following terms and conditions. Please read carefully to understand your rights and obligations when using our cleaning services.

1. Service Agreement

By booking our cleaning services, you agree to a service contract between you (the client) and Sparkly Spaces. Services will be provided as per the scope agreed upon during booking. Any changes to the service must be communicated in advance.

2. Payment

Full payment is required at the time of booking unless otherwise agreed. We accept various payment methods, including credit cards and bank transfers. Cancellations made within 24 hours of the scheduled service may incur a cancellation fee.

3. Cancellations and Rescheduling

Clients may cancel or reschedule their appointment at least 24 hours before the service is due. Failure to do so may result in a cancellation fee. Sparkly Spaces reserves the right to reschedule services in the case of unforeseen circumstances.

4. Liability

Sparkly Spaces is committed to providing high-quality services and taking care of your property. However, we are not liable for any pre-existing damage, normal wear and tear, or damage caused by the misuse of appliances or furniture during cleaning.

5. Access to Premises

Clients are responsible for providing safe and unobstructed access to the property. In case our cleaners are unable to access the premises, the full service fee may still be charged.

6. Satisfaction Guarantee

We strive for customer satisfaction. If you are unsatisfied with the service, please notify us within 24 hours, and we will arrange for a follow-up cleaning at no additional cost.

7. Termination of Services

Sparkly Spaces reserves the right to terminate services at any time, particularly in cases of inappropriate behavior or unsafe conditions.

8. Privacy

Your personal information will be used only for providing services and will not be shared with third parties without your consent. Please refer to our Privacy Policy for more details.

9. Modifications to Terms

Sparkly Spaces reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of our services implies acceptance of the revised terms.

For any questions regarding these terms, feel free to contact us at info@sparklyspaces.com.

Thank you for choosing Sparkly Spaces!